About Us

Our Unique Licence

Remote Medical Support has exceptionally high standards when recruiting doctors and counsellors. We have an equally professional approach when it comes to call quality and tracking as well as securely recording and storing calls for mutual protection.

This meant the company was the first in the United Kingdom, and as far as we know it, the world, to be awarded a license to provide medical and counselling information in this way. In February 2006 the Independent Comittee for the Supervision of Standards of Telephone Information Services (ICSTIS) awarded us our license, after independent consultations were carried out over 8 months with:

The General Medical CouncilThe British Medical AssociationThe United Kingdom Department of Health

All of our doctors are:

Fully qualified General Medical Council registered doctorsIndividually interviewed and vettedSelected for their ability to answer both primary care and emergency questions, as well as their excellent communication skills

All of our counsellors are:

Members of the British Association for Counselling and PsychotherapyIndividually interviewed and vettedSelected for their experience in Critical Incident Debreifing

Terms & Conditions